We don’t take messages.
Most clinic software takes a message and leaves the rest to your desk. Gigi, Intuo’s AI receptionist, answers the call, books it into your EHR, takes the deposit and collects signed intake, so the job is done before your team sees it. Refills, insurance checks and recall run the same way, and your team signs off where a person should decide.
A new patient calls at . Your desk closed at 6.
- 017:40 PM
Gigi answers on the first ring and works out what they need.
Your desk closed at 6. A new patient wants to start hormone therapy. No phone tree, no voicemail: Gigi asks what a good front desk would ask, and nothing more.
todayVoicemail. A callback tomorrow, if they pick up.incoming · desk closed(504) ••• 4417 · answered on ring 1Hi, I’ve been exhausted for months. A friend said you do hormone testing?We do. It starts with a new patient visit with one of our nurse practitioners. Have you been in to see us before?No, first time. Mornings are easier for me.new patienthormone visitprefers mornings - 027:42 PM
She checks your chart and books a real opening.
No record, so it’s a new patient visit with no duplicate chart. The times come from your EHR’s live schedule, and the booking is written straight into it, right visit type, right provider.
todayPhone tag to find a time that is actually open.your EHRPatient search · schedule · bookingDana R. · (504) ••• 4417no match · new patientTue · 2:00 PMNP MorganThu · 10:30 AMmornings · chosenThu · 3:15 PMNP MorganWritten to your EHRDana R. · New patient hormone visit · Thu 10:30 AM · NP Morgan - 037:44 PM
One text, and they pay the deposit and sign intake from their phone.
The deposit lands in your own POS, matched to the visit (no POS? it runs through Intuo billing). Your own forms, rebuilt as an editable mobile flow with legally binding signatures, file themselves into the chart.
todayCard numbers over the phone. A clipboard in the waiting room.text · 7:44 PMYou’re booked for Thursday at 10:30 AM with NP Morgan. A $50 deposit holds your spot: pay here. Your new-patient forms take about 5 minutes: start here.$50 deposit · paid7:52 PM · in your POS, matched to Thursday’s visitIntake · signed8:06 PM · history, consent, HIPAA, ID + insurance, filed to the chart - 048:00 AM
Your team walks in to a ready patient.
Booked, paid and signed, already on Thursday’s schedule. Nobody returned a call, took a card or chased paperwork. A reminder goes out the day before.
todayThe first hour of the day spent on last night’s voicemails.9:00 AM · Follow-upestablished9:45 AM · Lab reviewestablished10:30 AM · Dana R. · New patientpaid · signed11:30 AM · Follow-upestablishedyour team’s time0 mincall to ready26 minreminder queued · wednesday
20 days of calls. Here’s what happened.
A Florida medspa running on athenahealth, Sept 14 to Oct 9. Revenue is money confirmed on the register or by the clinic, plus visits patients attended that are not yet matched to a payment, at list price. Read the full case study →
She doesn’t sound like a phone tree. Judge for yourself.
One patient was the demo. Here’s the rest of the day.
A refill request, routed before your team gets in.
Gigi takes the request: medication, dose and pharmacy.
She checks the chart for the active prescription and the last visit.
She routes it: clinic-managed medications to the provider with everything attached, the rest to the pharmacy line.
The patient gets a text saying exactly what happens next.
Coverage checked before the visit, not at the front desk.
The insurance card arrives with intake, photographed on the patient’s phone.
Intuo checks eligibility: active coverage, copay and what’s left on the deductible.
If the visit needs prior auth, the packet is prefilled from the chart for your coordinator.
Status is tracked and the patient kept posted. Anything stuck goes to your team.
Patients who are due come back without anyone calling the list.
Intuo spots who’s due from the chart: tox at 14 weeks, labs overdue, a plan that stalled.
A personal text goes out with real openings from your schedule.
They answer, and it’s booked into your EHR, with a deposit if the visit takes one.
No answer gets one gentle follow-up, then it stops.
A cancelled slot gets filled while your team is with patients.
A patient cancels tomorrow’s 2:00, and the slot reopens in the chart.
Intuo texts the waitlist and patients who are due, in the order you set.
The first yes is booked into the chart. Everyone else hears it’s taken.
The slot is filled, and your team never touched it.
Every ad dollar, followed to the register.
Yesterday’s spend is pulled from Google and Meta, campaign by campaign.
Each booking is traced to the ad, search or post that brought it.
Those patients are matched to their visits in your EHR.
Checkout totals are matched from your POS, so you see what the ads actually earned.
No online booking yet? You have one now.
Most clinics we meet can only be booked by phone. Intuo gives yours a booking page in your colors, with your services and your providers, that books straight into your calendar or your EHR. The deposit lands in your POS and the intake comes back signed, before anyone at your desk lifts a finger.
- Your websiteA Book button or the whole flow embedded on your site.
- Instagram and FacebookThe link in your bio and on every post that sells a treatment.
- Google BusinessThe Book button on your Google listing, where most new patients find you.
- At the deskA QR code at checkout, so the next visit is booked before they leave.
- Texts and campaignsEvery recall and win-back message carries the same link.
Built and styled at setup. Already have online booking? We connect to it instead.
Built for the way your clinic works.
Gigi plus one job, live in your clinic and your chart. Pick the job that eats your team’s day and watch it get finished. It starts with a short call to connect your EHR, and we sign a BAA first.
Receptionist
Gigi on every call, booking straight into your EHR.
Front Desk
Gigi plus two jobs, like deposits into your POS and signed intake.
Growth
Everything in Front Desk, plus recall and cancellation fill to keep the schedule full.
Studio
Everything in Growth, plus AI Studio to build and change your own jobs. Coming soon.
Chart sync included in every plan · extra jobs from $150/mo · one-time setup $1,500
HIPAA compliant. A BAA with every clinic.
Patient data stays protected end to end. We sign a business associate agreement with every clinic before anything touches your chart.
8:47 AM. Three lines ringing. Two forms missing. One coordinator.
Then the work starts finishing itself.
Your team, back with your patients.
The agentic clinic: every call answered, every form filed, every follow-up sent, so the people in healthcare get their time, and their calm, back.
Step inside the agentic clinic →